Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you if there is a significant delay.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Czech Republic & Slovakia: 2–5 business days
- European Union: 3–10 business days
- International: 7–20 business days
Delivery times are estimates and may vary depending on destination and carrier delays.
Shipping Rates
We offer the following shipping options:
- Standard shipping (domestic & international)
- Express shipping (where available)
Exact shipping costs will be shown at checkout before payment.
Shipment Confirmation & Tracking
You will receive a shipment confirmation email once your order has been shipped containing your tracking number(s).
Tracking information may take 24–48 hours to become active.
Customs, Duties & Taxes
We are not responsible for any customs duties, taxes, or import fees applied to your order. These charges are the responsibility of the customer.
Lost or Delayed Packages
We are not responsible for packages lost or delayed by the carrier. However, we will do our best to assist you in resolving any issues.
Contact Us
If you have any questions about shipping, please contact us at:
kresinaadam13@gmail.com